Staffing/Intake Coordinator


Rochelle Forrest10815 N. 53rd Ave.Glendale, AZ   85304Home Phone: 623-878-1120--FAX Cell Phone: 602-334-7232 (Best to reach by)E-MAIL----rforrestphx@gmail.com
Dedicated and driven professional with solid experience in the Healthcare Field
SUMMARY OF QUALIFICATIONS
.  Over (10) years of experience working as Staffing coordinator, & after hours and weekend  on call.. Ability to work independently, organized, multi-task in a fast-paced environment, deal     with busy phones.  . Good verbal/people skills. Have computer skills.  Ability to prioritize, Detailed-oriented with good follow-through.  Great problem-solving skills.  Have computer, Internet and fax machine

Interim Healthcare                                          2/7/14--5/11/20157740 N. 16th St. Ste: 150Phoenix, AZ  85020                                         602-443-0111
Staffing/Intake Coordinator
.  Take incoming calls from referral sources, check insurance .  Maintains an accurate accounting of field staff availability on an on going basis. . Receives intakes and coordinates appropriate available field personnel with staffing            requests..  Records field staff assigned to patient/client requests and provides staff with the     necessary patient/client information and/or documentation..  Notifies field staff personnel and appropriate office personnel in a timely manner    of any patient/client communication received regarding service requests..  Reassigns patient/client service requests in a timely manner in the event of field     staff personnel absenteeism and notifies the patient/client and appropriate office    personnel..  Accurately completes service request/intake records, obtains insurance verification and    authorization if necessary, and initiates any and all additional paperwork that may be     required for patient/client service requests received after hours..   Maintains a complete log of telephone calls during after hours triage duty.
.  Documents any patient/client or field staff personnel concerns, grievances or incidents    and notifies the Director of Nursing immediately..  Prepares and submits any required status or summary reports in a timely manner.. Position eliminated due to restructureing.


Professional Homecare services                                   2006-6/20137600 N. 16th St  Ste  140     Phoenix, AZ      602-263-5000                                                                                                    Staffing coordinator
.  Maintains an accurate accounting of field staff availability on an on going basis. . Receives intakes and coordinates appropriate available field personnel with staffing            requests.
    necessary patient/client information and/or documentation..  Notifies field staff personnel and appropriate office personnel in a timely manner    of any patient/client communication received regarding service requests..  Reassigns patient/client service requests in a timely manner in the event of field     staff personnel absenteeism and notifies the patient/client and appropriate office    personnel..  Accurately completes service request/intake records, obtains insurance verification and    authorization if necessary, and initiates any and all additional paperwork that may be     required for patient/client service requests received after hours..   Maintains a complete log of telephone calls during after hours triage duty.
.  Documents any patient/client or field staff personnel concerns, grievances or incidents    and notifies the Director of Nursing immediately..  Prepares and submits any required status or summary reports in a timely manner.. Position eliminated due to restructureing.
Care Connection/Option Care, Phoenix, AZ                                            2003-2006STAFFING COORDINATOR
Experience  and qualifications same as above.
Left company because they eliminated the Home health part of the company.
NIGHTINGALE NURSES                                                                                   2001-2003C.N.A.Patient care, Private Duty
APACHE HEALTHCARE                                                                                   1999-2001
Receptionist/ DME asst.
Verifying insurance, arranging delivery for orders, making sure we have auth for Services, Ordering monthly wound supplies and catherter,  maintaining orders 
ARIZONA STATE HOSPITAL                                                                           1996-1999
PHYSC TECH
SUN HEALTH CARE CENTER                                                                         1990-1996
C.N.A./UNIT CLERK
PATIENT CARE  for 120 bed facility, long term and managed care units, admissions And discharges, preparing patient charts according to company guidelines and Medicare Guidelines, assigning to rooms, notifying staff with all required info 




EDUCATIONGED – 1987, Secretarial school -- 1988 C.N.A. Certification—1990, 


PERSONAL REFERENCES
SINDI CURTIS ---   602-481-9883
BETTY BROWN---602-518-1940
BOHDAN SPILNYK ---    602-299-1701
MARIA VENTURA -- 623-698-7483







  • ID#: 90430
  • Location: Glendale, AZ , 85304

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