Human Resources

Peggy Driver

7300 North 51st Avenue, E-66

Glendale, Arizona

(480) 280-3806 *




Summary of Qualifications


  • Over 7 years Human Resource Management Experience

  • Created Human Resources Departments for various companies

  • Partnered with all levels of management to identify high potential internal candidates

  • Recommended and utilized various recruiting systems and tools

  • Assess applicant’s relevant knowledge, skills, and abilities including experience, and education

  • Strong customer service skills for both internal and external customers

  • Strong organizational and interpersonal skills




Professional Experience



Appliance Sales Specialist

Home Depot, Phoenix, AZ                                                                         07/2011-present


  • Train new associates in use of computer programs, sales techniques and appliances brands, features and benefits to customers

  • Assist Associate Support Department Supervisor with scheduling, posting announcements, post job openings internally and on line, set up interviews with applicants, utilize E-verify, process new hire paperwork, monitor associate training and ensure associates are up to date on required training

  • Provide excellent customer service to internal and external customers

  • Assist external customers with decision making in selecting appliances to purchase


Owner/Manager/Human Resource Manager

A Basket Instead, Indian Trail, NC                                                            04/1998 - 01/2011


  • Increased sales by 10% first year of ownership

  • Hired, trained and scheduled employees

  • Created employee handbook, job descriptions and implemented policies and procedures

  • Designed and created custom gift baskets

  • Interacted with all levels of management at various companies









Relevant Experience



  • Increased total company sales by 5.5% after developing a new division with first year earnings of $100,000

  • Reduced Workman’s Compensation premiums by $20,000 annually

  • Created Human Resources and Customer Service Departments

  • Reorganized various companies and established new policies, procedures and budgets

  • Selected from over 50 consultants to establish and manage the corporate Human Resources Department

  • Average cost savings/reductions of $50,000 per projects

  • Assisted clients in establishing policies/procedures for various departments, established Human Resources Departments, employee handbooks, job descriptions, wage/salary reviews

  • Analyzed local labor wages, job duties, benefits

  • Ability to multi task










Master of Human Resource Management                                           12/2012 

Keller Graduate School of Management

Phoenix, Arizona


Master in Business Administration

Keller Graduate School of Management

Chicago, Illinois


Bachelor of Arts    

Coe College

Cedar Rapids, Iowa


  • ID#: 135138
  • Location: Glendale, AZ , 85301

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