Assistant Store Manager (Bilingual) ID:9112436439
Now hiring in Glendale, AZ Who We Are:
To continue providing even more financial solutions and rewarding career opportunities to support the communities where we live and work, the TMX Finance Family of Companies is now part of Community Choice Financial Family of BrandsUsing the apply link, you may be taken to a TMX Finance Family of Companies page to complete your applicationYour details will still be stored and sent to our Talent Acquisition team for reviewThank you for expressing your interest in working at Community Choice Financial Family of Brands, one of the nation's largest consumer specialty finance organizations! Overview:
As an Assistant Store Manager (ASM), you will use your customer service and leadership experience to help coach and development our Customer Service Representatives while developing your supervisory skillsYou will play a key role in helping your team produce results while in a fast-paced, dynamic environment and we will help you reach the next level in your career by providing an ongoing comprehensive training and development program that will allow you to truly shine
Responsibilities:
Provide an exceptional customer experience throughout the full cycle of the loan or pawn process by educating consumers and making recommendations based on their financial needsAssist in customer account management by accepting payments, monitoring, and managing customer appointmentsWork to meet Company set performance standards by leveraging business-to-business partnership opportunities, obtaining referrals, participating in and hosting in-store and community eventsDevelop customer relationships to build new business, maintain store profitability, and further brand loyalty and recognitionProvide support, coaching, and development to Customer Service Representatives in order to improve the team's potentialMaintain customer information in the Point of Sale system with accuracy and integrityHelp ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulationsUtilize personal vehicle to complete bank deposits and other Company business throughout the workdayWork efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standardsUtilize strong interpersonal skills to communicate and interact with customers and Team Members at all levelsAbility to maintain a full-time work schedule with regular in-person attendance, including limited Saturday hours, is required for this positionA full-time work schedule for this position includes, at a minimum, 40-hours per week
Qualifications:
High School Diploma or equivalent required 3
months of experience and proven success in a key holder, supervisory, or leadership role Excellent verbal and written communication skills Ability to work phone, Point of Sale, Microsoft Office, and other systems Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated) Must be at least 18 years of age (19 in Alabama) Ability to successfully pass a criminal background check required, including motor vehicle report, and other background checks as required (certain state and local applicant exemptions may apply) Physical demands for this position frequently include:
the ability to remain in a stationary position, move about freely inside and outside of the store, and the operation of mechanical controls, such as a keyboardPreferred Qualifications and Skills Associate degree or higher Experience in retail, sales, or financial industry Bilingual English/Spanish is a plus and may be required for certain locations Recommended Skills Account Management Customer Experience Customer Relationship Management Customer Service Finance Hardworking And Dedicated Apply to this job. Think you're the perfect candidate? Apply on company site $(document).ready( function() $(#ads-desktop-placeholder).html(
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n Estimated Salary: $20 to $28 per hour based on qualifications.
To continue providing even more financial solutions and rewarding career opportunities to support the communities where we live and work, the TMX Finance Family of Companies is now part of Community Choice Financial Family of BrandsUsing the apply link, you may be taken to a TMX Finance Family of Companies page to complete your applicationYour details will still be stored and sent to our Talent Acquisition team for reviewThank you for expressing your interest in working at Community Choice Financial Family of Brands, one of the nation's largest consumer specialty finance organizations! Overview:
As an Assistant Store Manager (ASM), you will use your customer service and leadership experience to help coach and development our Customer Service Representatives while developing your supervisory skillsYou will play a key role in helping your team produce results while in a fast-paced, dynamic environment and we will help you reach the next level in your career by providing an ongoing comprehensive training and development program that will allow you to truly shine
Responsibilities:
Provide an exceptional customer experience throughout the full cycle of the loan or pawn process by educating consumers and making recommendations based on their financial needsAssist in customer account management by accepting payments, monitoring, and managing customer appointmentsWork to meet Company set performance standards by leveraging business-to-business partnership opportunities, obtaining referrals, participating in and hosting in-store and community eventsDevelop customer relationships to build new business, maintain store profitability, and further brand loyalty and recognitionProvide support, coaching, and development to Customer Service Representatives in order to improve the team's potentialMaintain customer information in the Point of Sale system with accuracy and integrityHelp ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulationsUtilize personal vehicle to complete bank deposits and other Company business throughout the workdayWork efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standardsUtilize strong interpersonal skills to communicate and interact with customers and Team Members at all levelsAbility to maintain a full-time work schedule with regular in-person attendance, including limited Saturday hours, is required for this positionA full-time work schedule for this position includes, at a minimum, 40-hours per week
Qualifications:
High School Diploma or equivalent required 3
months of experience and proven success in a key holder, supervisory, or leadership role Excellent verbal and written communication skills Ability to work phone, Point of Sale, Microsoft Office, and other systems Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated) Must be at least 18 years of age (19 in Alabama) Ability to successfully pass a criminal background check required, including motor vehicle report, and other background checks as required (certain state and local applicant exemptions may apply) Physical demands for this position frequently include:
the ability to remain in a stationary position, move about freely inside and outside of the store, and the operation of mechanical controls, such as a keyboardPreferred Qualifications and Skills Associate degree or higher Experience in retail, sales, or financial industry Bilingual English/Spanish is a plus and may be required for certain locations Recommended Skills Account Management Customer Experience Customer Relationship Management Customer Service Finance Hardworking And Dedicated Apply to this job. Think you're the perfect candidate? Apply on company site $(document).ready( function() $(#ads-desktop-placeholder).html(
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n Estimated Salary: $20 to $28 per hour based on qualifications.
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